Refund policy

Returns & Refund Policy

If you're not happy with your order in any way, please get in touch at the earliest opportunity and quote your order number.

If you would like to return your order to me within 14 days of delivery for a refund or exchange the item must be unused, be in its original packaging and be suitable for re-sale.

Items bought in the sale are non-returnable and non-refundable.

Postage costs for returning items to me cannot be refunded, unless the item is faulty or damaged.

Please contact me about your order before returning anything. You can send an email direct or fill out my contact form

I recommend that you send your order back to me using a tracked delivery service as I cannot be held responsible for any parcel lost during transit to me. 

Please contact me via email before you return the item so I can let you have the return address.

Once your item has been returned, I will inspect it and take the necessary action as soon as possible.

Faulty/Damaged Goods:

If any item you receive from me arrives damaged, please contact me as soon as possible and I will then advise you on the best course of action. 

In most cases I will ask you to return the item to us for an exchange or refund

Please do not return a damaged order to me without contacting me first.